Refund policy

At Stellora Jewels, every piece of jewelry is crafted with care, quality, and attention to detail. We take great pride in maintaining the highest standards of hygiene and packaging to ensure you receive your order in perfect condition.

No Returns or Exchanges

Due to the personal and hygiene-sensitive nature of jewelry, we do not accept returns or exchanges once a product has been delivered. This policy helps us ensure that every item you receive is brand new and has never been worn or handled by another customer.

✅ What Qualifies for Return & Exchange

If you receive a product with any of the following:

• Damaged product received

• Defective item

• Wrong product delivered

📦 How to Raise a Request

To initiate a return or exchange (within 48 hours of delivery):

1. Email - stellora.scs@gmail.com  or WhatsApp - +91 8860068878.

2. Share your order number, reason for return/exchange, at least two product images + the unboxing video, and your pickup address & preferred date.

👉 This helps us validate your request quickly and avoid misuse.

Order Accuracy

We request you to carefully review your order — including product details, contact number, and shipping address — before completing the purchase. Once placed, orders cannot be modified or cancelled.


Please Note

We strive to display our jewelry as accurately as possible. However, slight color variations may occur due to studio lighting, screen resolution, and natural light differences. Such variations do not qualify as defects.

All sales during discounts, promotions, or clearance events are final.


Thank you for understanding and supporting small, quality-driven craftsmanship 

💬 Need Help?

We’re always here for you 💌

Email – stellora.scs@gmail.com  WhatsApp – +91 8860068878